Privacy Policy

Last updated: August 7, 2025

This Privacy Policy describes how HCR Prins Hendrik B.V. (Hotel de Mallemoolen) collects, uses, stores, and protects your personal data when you visit our website or make use of our services. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR).



1. Contact Information

HCR Prins Hendrik B.V.
Hotel de Mallemoolen
Warmoesstraat 7
1012 HT Amsterdam, The Netherlands
Chamber of Commerce (KvK): 34256849
VAT: NL817025741B01
Phone: +31 (0)20 5353222
Email:
info@mallemoolen.nl


2. What Personal Data We Collect

We may collect the following personal data from you when you use our website or services:

  • Name (first and last)
  • Email address
  • Telephone number
  • Booking details (e.g. check-in/check-out dates, preferences)
  • Payment information (via secure third-party processors)
  • IP address and browser/device data (usage data)
  • Any communication you send to us (e.g. via email or forms)

We do not knowingly collect data from children under the age of 16.


3. Purpose and Legal Basis for Processing

We process your personal data only when there is a legal basis to do so. This includes:

  • Performance of a contract: To manage your booking and stay.
  • Legal obligation: To comply with regulatory or tax obligations.
  • Legitimate interest: To improve our services, secure our website, and respond to inquiries.
  • Consent: For sending marketing communications (if applicable and only where legally required).


4. Use of Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and ensure website functionality.

  • Essential cookies: Needed for the website to function.
  • Functional cookies: Remember preferences like language settings.
  • Analytical cookies: Help us understand how visitors interact with the website.

You can manage your cookie preferences through your browser settings. For more detailed information, see our Cookie Policy.


5. Data Sharing

We only share your personal data when necessary and with trusted third parties, such as:

  • Booking platforms and payment providers
  • IT service providers (e.g. website hosting, analytics)
  • Legal or government authorities (when required by law)
  • Affiliates or group companies, where applicable

We never sell your personal data.


6. Data Storage and Retention

Your personal data is stored securely and only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law (e.g. financial records must be retained for 7 years in the Netherlands).


7. International Transfers

Your data may be processed outside the European Economic Area (EEA), but only where adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protection levels.


8. Your Privacy Rights

Under the GDPR, you have the following rights:

  • Right of access – to request a copy of your personal data
  • Right to rectification – to correct inaccurate or incomplete data
  • Right to erasure – to request deletion of your data under certain conditions
  • Right to restrict processing – to limit how we use your data
  • Right to object – to object to processing based on legitimate interest or direct marketing
  • Right to data portability – to receive your data in a commonly used format
  • Right to withdraw consent – if processing is based on your consent

To exercise any of these rights, please contact us at info@mallemoolen.nl.

If you're not satisfied with how we handle your request, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://autoriteitpersoonsgegevens.nl.


9. Data Security

We take appropriate technical and organizational measures to secure your personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.


10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We recommend reading their privacy policies before providing any personal data.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://www.mallemoolen.nl/. If changes are significant, we will notify you by email or via a notice on our website.


12. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:


Email: info@mallemoolen.nl
Phone: +31 (0)20 5353222